Developing Leaders

Giving leaders the skills and confidence to manage themselves and lead people effectively

Powerful one-to-ones

One-to-one conversations are the jewel in the leadership crown. Done well, they have huge potential to engage people. We help leaders prepare for and run involving, meaningful one-to-one sessions

Leadership facilitation

Great leadership teams have great ideas but often need help in translating these into action. We facilitate leadership meetings to help them develop their ideas and provide focus, structure and insight to put them into effect


Heartbeat’s combination of coaching, communications & creative design really do make them a ‘stand out’ consultancy. We’ve used all their capabilities to deliver two high profile coaching & change programmes and there is no doubt their work with us has helped improve our Gallup Q12 scores significantly. – Anthony Burrows, Head of Employee Engagement & Communications

Case Study

We helped AIB activate and equip team leaders to lead and inspire their people through unprecedented change

What We Did

  • Conducted 'deep dive' insight groups to identify key issues around leadership and change
  • Developed and ran one day workshops to help leaders support their people
  • Developed and ran half day workshops to help team members manage themselves
  • Facilitated bespoke coaching sessions for leadership teams in key functions


  • Biggest increase in engagement over a two year period Gallup had ever seen in Europe
  • Trust in senior leaders saw 11.5 years’ progress in just 2 years
  • Team Leaders’ workshop reached over 600 leaders
    • 100% would recommend it
    • 97% said it gave them practical tips
    • 95% said it gave them more confidence